Refund and Returns Policy

Refund and Return Policy

At Vikingviews, we are committed to providing our customers with high-quality products and exceptional customer service. We understand that sometimes you may need to return or exchange a product, and we want to make the process as easy and stress-free as possible.

Return Policy

If you are not completely satisfied with your purchase, we will be happy to offer you a full refund or exchange within 30 days of the original purchase date. To be eligible for a return, the item must be unused and in its original packaging.

To initiate a return, please contact us at returns@vikingviews.no with your order number and the reason for the return. We will then provide you with further instructions on how to return your item.

Please note that the return shipping cost is the responsibility of the customer. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item.

Refunds

Once we receive your returned item, we will inspect it and process your refund within 7 business days. The refund will be credited to the original payment method used for the purchase. Please note that it may take a few days for the refund to appear on your statement, depending on your financial institution.

Exchanges

If you would like to exchange your item for a different size or color, please contact us at returns@vikingviews.no with your order number and the desired exchange. We will then provide you with further instructions on how to exchange your item.

The shipping cost for the exchange is the responsibility of the customer.

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Defective or Damaged Items

If you receive a defective or damaged item, please contact us at returns@vikingviews.no within 7 days of receiving the item. We will then provide you with further instructions on how to return the item for a refund or exchange.

Contact Us

If you have any questions or concerns about our refund and return policy, please do not hesitate to contact us at returns@vikingviews.no. We are always here to help and ensure that you have a positive shopping experience with us.

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